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It wasn't us, Apple may have deactived your Java!

Around 1/31/2013 Apple installed an update on  OSX computers that is causing issues with Java and InSite. Check out the following links: "Apple's AntiMalware blocks Java 7 again", and "XProtect update blocks unpatched Java versions in OS X". At this time, the following instructions are the only known fix.

1. Log into the machine as Administrator and open Terminal.

2.  Enter the following command into terminal:
sudo /usr/libexec/PlistBuddy -c "Delete :JavaWebComponentVersionMinimum" /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/XProtect.meta.plist (all on one line)

3.  Hit Return

4.  You will be prompted for your password.

5.  Reboot the machine.

Knowledge is Priceless

"All smiles" is our mission! We are not successful until you are.

By the time you put all the work into creating the design, gathering the copy photos and artwork, the last thing you want to hear is there are problems with your files.

It's just makes sense to provide you with the help and support you need before the job is due. And for no fee. Check out our support library for the answers to common questions, or contact us.

Once you know, you know! Just ask and we'll make sure you know how to get it right.

Got a question? Email us!

Check out our support library!

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